Terms & Privacy

Booking Policy

There is a minimum two night stay for Friday and Saturday check-ins.

Full payment for your stay will be taken on booking. In the event of cancellation by you within 28 days of your booking, or non-attendance without notice, you will be charged in full if we are unable to re-let the room. If we are able to re-let the room we will refund the amount back to you, less a £15 cancellation fee. There will be no charge for cancellations made 28 days or more from the scheduled arrival date.

For single-person occupancy we discount the displayed tariffs by £25.00 per night per room.

Children aged 14 years and over are welcome at Ballintaggart, (provided they take their own room). Unfortunately we are not able to accommodate children under 14 years of age.

Checking in/out

Check-in is from 3pm on the scheduled date of arrival and check-out is by 11am on the date of departure.   Late check-outs may be permitted, subject to prior agreement at the discretion of Ballingtaggart. Please do let us know if you plan to arrive after 7pm. Failure to check-in by 7pm on the scheduled arrival date, without advanced notice, will be treated as a cancellation and the room may be reallocated without further notice. Failure to check-out by 11am on the scheduled date of departure, without prior agreement of Ballintaggart, will incur an additional charge of £25. Please have your booking confirmation e-mail available when checking in.

Parking

Free parking is available for guests. All vehicles are parked at guests' own risk and we are unable to accept any liability for any loss from or damage to vehicles, including their contents.

Afternoon Tea

Complimentary afternoon tea is served each day from 4pm until 6pm.

Wi-Fi/Internet Usage

Guests may make use of Ballintaggart’s complimentary wi-fi for reasonable and appropriate purposes, subject always to access and downloads being lawful, proportionate and not excessive.  Wi-fi passwords are available at check in.

General

Ballintaggart is a non-smoking establishment.

We regret we cannot accommodate any pets with the exception of assistance dogs. 

All property in guest rooms, including waffle robes, remains the property of Ballingtaggart.

Guests are politely asked to remain respectful to other guests, staff and property.

We are unable to accept liability for any loss or damage to guest property.

Gift Vouchers

Gift Vouchers are for use only in relation to accommodation and dinner, feast nights and cookery classes at Ballintaggart Farm.  

Accommodation, meals or special events must be booked in advance and the voucher number quoted at the time of booking.

Gift Vouchers are not refundable or redeemable for cash and are non-transferable.

Lost or stolen Gift Vouchers cannot be replaced.

Gift Vouchers must be presented upon arrival when redeeming the experience. No photocopies or photographs will be accepted.

Cancellation of a booking with less than 24 hours' notice prior to the scheduled date of the experience or non-attendance without notice will render the Gift Voucher null & void without further liability on the part of Ballintaggart Farm.

Vouchers must be used within 12 months of purchase, after which period they will expire without any right to refund.

Ballintaggart Farm reserves the right to make reasonable changes to terms and conditions relating to Gift Vouchers and their use from time to time.

Privacy

Read about our privacy policy.

This privacy policy sets out how Ballintaggart Farm uses and protects any information that you supply when you use this website. Ballintaggart Farm is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Ballintaggart Farm may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th June 2016.

What we collect

We may collect the following information: Your name, Contact information including email address, demographic information such as postcode, preferences and interests, other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways: Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@ballintaggartfarm.com. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Ballintaggart Farm, Grandtully, Perthshire, PH9 0PX.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.

 

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We're very sorry but Ballingtaggart requires Javascript.
Please enable javascript to use this site without issue.